Dear Value Client,
As you may know, a lot of hard work and effort must be done in order to ensure that you will have a successful trip. All of this hard work is a great pleasure to us when we receive your positive feedback. Thank you for taking the time to write to us about your wonderful and memorable experience.
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May 21-31, 2009 (11 Day Egypt Pharaonic Tour)
Hello,
I just returned from my trip from Egypt. Everything on the trip was great. The hotel and the cruise ship were great places to stay and both tour guides we very friendly, spoke good English, and knew the history very well. I'd like to take a moment to point out that my tour guide Said Mokhtar (hope I spelled him name correctly) in Cairo and Alexandria went above and beyond to help make my trip to Egypt a fabulous vacation. Please send my thanks to Said. All our drivers we great and very safe drivers, and our reps who helped us with our flights and checking into our hotel were very friendly and helpful.
If you have any questions or would like more feedback about any part of the trip please let me know.
Thank-you,
Mike Herrin
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May 05-15, 2009 (11 Day Egypt & Red Sea Panorama)
I apologize for not writing sooner but we have been busy unpacking and getting back to the daily grind. We wanted to let you know that we had a wonderful time on our trip to Egypt! We thoroughly enjoyed learning about the extensive history while seeing the pyramids, temples, and tombs and we were given enough time to relax. All of our accommodations were gorgeous with attentive staff who treated us like royalty. We could not thank them enough for taking such good care of us and our rooms.
We absolutely loved both of our guides; Sihid in Cairo was very welcoming and made sure that we were able to see what we wanted to see. We appreciated him keeping in touch with Right Travel to confirm our pick up times to the airport because those transfers were a bit of a concern. Ashraf on the Nile cruise was also a delight. We was incredibly knowledgeable and loved just sitting and talking about life in Egypt. We were very pleased that he personally took it upon himself to make sure that street vendors and shop owners would not try and take advantage of us. In my past experiences, most guides are never so kind and attentive, so we were extremely happy to have such caring people show us their country.
Overall we would not only recommend people going to visit Egypt but we would recommend using Right Travel as well. The transitions were smooth, we felt safe, and loved our accommodations and guides which is more than what most people get on their trips.
Thank you again for all of your help!
Heather Hargey
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April 03-13, 2009 (Custom Tour Egypt & Jordan)
Dear Medhat:
I just got back last night from the trip. It was an amazing and wonderful trip. I didn't need to worry about anything because it was all organized so well. All of the airport transfers were there on time and were very helpful. They were so professional and always wore suits or were dressed professionally. I was very impressed with Right Travel and the whole trip went very smoothly, thanks to the outstanding planning you did.
This was a trip that I will never forget and I have nothing but praise for Right Travel and the way you handled and organized the full trip. My compliments to ALL of your staff in Egypt: friendly and professional airport transfers, excellent drivers and knowledgeable guides. The hotels were top of the line, the services in the hotels were excellent, rooms ready on time, food was great. The cruise was unforgetable, I loved it. Everyone was so attentive to the needs of customers. I found the Egyptians to be very friendly and helpful. Jordan was no different: excellent service and professionalism. I was always at the airports on time and I never worried about anything.
I am more than happy to have chosen Right Travel for this trip and I will most definitely chose Right Travel for my next trip which may very well be next year.
Thank you again for an amazing job. I have traveled the world but this was top notch work from Right Travel.
Sincerely,
Claude Cassagne
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April 03-12, 2009 (10 Day Egypt in Depth Tour)
We had a wonderful time! Your team did a good job! Your Ten day Egypt by Rail is the best vacation we have ever had! Your guides Hussein, in Cairo and Ashof, on the cruise were very knowledgeable and friendly. The transfer agents were good and Ahmed was so professional and personable when our train was delayed to leave for Luxor. Our driver Sameh in particular was excellent in having the van ready to go and cool when we got in. They all made us feel like royalty. Of course Egypt is a must see, but want we loved the most about this country was your local staff. The Royal Esadora had excellent food and cabins and the day trips were amazing. If we ever come back to Egypt, we will be traveling with you. I have already told 30 friends what a great vacation it was!
Sincerely,
The O'Dell Family
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Mar 25-29, 2009 (Custom Tour Egypt)
We thoroughly enjoyed our trip that you coordinated for us in Egypt. Everything went smoothly. We had two terrific tour guides- Alia Tohamy in Cairo and Ashraf Mokhtar in Luxor. Both were very professional and knowledgeable! Alia truly went above and beyond her day with us. I would highly recommend either as a tour guide. I'm glad that we took Yasser's recommendation about the Four Seasons First Residence-it was a lovely hotel with all of the amenities that you would expect from the Four Seasons. They had a beautiful health club, the rooms were spacious, and the staff were courteous. The hotel in Luxor was fine as well. I would highly recommend the restaurant that we ate at in Luxor-Salahadeen located in the Mara Inn. It was by far the best food that we had while in Egypt!
Everything went very smoothly with the airport transfers as well. I would be happy to recommend your firm for others who might want a recommendation for travel to Egypt.
Many thanks,
Lori Weiss
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Mar 20-30, 2009 (10 Day Egypt by Rail Tour)
Thank you so very much for all of your organization's assistance during our trip to Egypt. Your associates were all excellent and their services indispensible. We would have had a very difficult time without their help. As it was, we had a truly delightful time!
Particularly, we would like to commend Mr. Hussein Ahmed, our guide throughout the trip. He was a joy to be with, most helpful in all respects, most knowledgeable about matters Egyptian, and a learned gentleman besides! We cannot recommend him highly enough! He was truly marvelous! Please thank him again for us.
We will surely recommend Right Travel to our acquaintances, and seek to employ your services ourselves, God willing, again. Many thanks. Shokran!
Marcia and Robert Schutt
Gerald and Margaret Murphy
Rita Kroll
Walter and Gail Powers
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Mar 10-18, 2009
Hello,
I enjoyed my trip to Egypt. Everyone was friendly and helpful. The tours guides all provided informative facts about Egypt's history. All staff was available to answer questions and assistance, including the staff at hotel and on the cruise ship. It was definitely a good experience. As a woman traveling alone overseas for the first time I was a little nervous, but I never felt unsafe or alone while on the trip.
Overall it was a wonderful trip and I would recommend your company for anyone traveling to Egypt.
Thank You
Stacy N. Peebles
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Feb 08-15, 2009
We're back. As promised, here comes the feedback. We had a good time, met ascinating people, saw wonderful, unforgettable sights. we were always met on time, taken excellent care of. Your arrngements were spot on in every way. So THANK YOU!
We really would like to compliment you on the calibre of your guides. Our first guide, for Luxor (Karnak, Luxor, Valley of Kings and Queens) was named Ashraf - I don't know his surname, he was extremely knowledgeable, and once he realised we had lots of questions for him, he really went in-depth. We enjoyed his company enormously, and learned a great deal from him.
On board, Hussein Ahmed was a problem solver, always courteous and charming. A great story teller when guiding! However, we didn't spend a lot of time with him. But the best of all was Ahmed Elkadi, a freelance guide who accompanied us to Aswan Dam, Philae, a Nubian village tour, a carriage drive tour of Aswan City, and finally to Abu Simbel. Nothing was too much trouble for him, we felt as if we were leaving a good
friend when we departed. We would like to recommend him to you, he spoke by far the best English of all the guides we encountered, his command of the language is quite astonishing.
We had a wonderful trip. We are simply giving you honest feedback, which may or may not be useful to you. We will recommend our family and friends to use your services should they ever decide to take a trip to Egypt.
kind regards
Karin and Mats Eriksson.
Västerås, Sweden, February 2009
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Jan 31 - Feb 08, 2009
It was great!
Comparing and observing other tours (Esp the NAME TOUR COMPANIES) Yours was MUCH better. WHY? Cramming 30/40 people in a bus, getting that number in front of something to see, keeping their attention in the noise and confusion of peddlers, other tours, cameras flashing every few seconds and the heat of people standing too close to see or hear; then chasing them back into the bus (always losing one or two to a peddler or another picture) was STUPID.
We had a few people join or at least sneak a listen to our guide. THE HIGH PRICE TOURS GOT LESS. YOU GAVE MORE FOR LESS! Calmer, learned more, saw more, had more interaction with the Egyptian people and fun little asides - a horse carriage ride thru town rather than a BUS - A carriage ride is FASTER and more FUN - a stop for a special Egyptian drink warm drink - a stop to talk to some 10 year old school kids on the way home from school - Advice - don't buy this souvenir at this location, buy it at that one.
M/M Watson
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Jan 16-23, 2009
Good Morning:
Got in late last night. Wonderful trip!
All your recommendations were right on the money, current and valid. The train ride was worth it and we were met promptly at the train station in Luxor. Your program outline/commitment letter was extremely detailed and didn't leave any detail out.
Your guide, Tarek, made last minute changes based on a revised cruise schedule and did not compromise any area of the tours. He was very knowledgeable of Egypt and open to our asking numerous questions. He made sure that he covered the key points as well as any side trips needed to answer our questions.
The Nile Crown III was incredibly clean and well managed. Our room was great and well taken care of by the staff. We knew that the passengers were primarily German/Austrian prior to getting on board -- this made it interesting as we speak basic German. The food was well prepared. I would recommend this boat to anyone.
The driver to Aswan Airport was early and made sure that we were fully checked in before he left us in the waiting area.
I have no problem recommending Right Travel and welcome any contacts from potential customers concerning your sound business practices.
Special thanks to you Cairo Manager, for his checking in with us to make sure that everything is OK.
T. W. Strahs
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Dec 28 - Jan 07, 2009
Medhat, we thoroughly enjoyed our trip and were pleasantly surprised at how smoothly everything went. The tour guides were prompt, helpful and pleasant. A couple of positive things that come to mind, besides seeing all the fabulous sights, is our tour guide on the Nile Shams, Ashraf, was extremely helpful. He not only shared his knowledge of the tour sights but helped us with local customs, as well. However, this comment is not meant to diminish the excellent effort of ALL the drivers and guides who met and transported us to the various sites. We also enjoyed our stay at the Conrad Hilton Hotel. It was a great choice for a Hilton Honors guest, the trip went very smoothly and we both thoroughly enjoyed our time there.
Joe and Kathleen Lampignano
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Dec 27, 2008 - Jan 05, 2009
A very happy new year to you! We had a wonderful trip, the experience was extraordinary. Thank you for arranging everything in a perfect manner. Overall we both enjoyed our vacation even more than we expected. People were welcoming and offered wonderful service throughout. We always tipped according to your suggestions (or sometimes a bit more) and people were pleased with that. We are very thankful for the hotel upgrade to Sofitel, it was a great place to stay and we got a beautiful room. Our tour manager in Cairo was very nice as well. We truly enjoyed using your service and could not have had such a nice experience otherwise. We will definitely use your service again for future trips.
And finally, we want to thank you personally Medhat, for your prompt responses, attention to every detail and flexibility in designing our trip.
Please do not hesitate to get in touch with us if you have additional questions.
Best Regards,
Amrita
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Dec 26, 2008 - Jan 05, 2009
Hi Medhat,
The trip went great! The sites were really special and worth the visit. Almost all arrangements were perfect. The hotels were fine without exception. The airport transfers went good.
I need to thank you again for the time and good will you spent for our trip to the kids. We visited two locations operated by the group, The youngest was 3 months. This was a wonderful part of trip with great memories for me.
Be Well,
Peter
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Dec 26, 2008 - Jan 05, 2009
Medhat, I am happy to let you know that I enjoyed my trip immensely. Egypt was fascinating and Jordan was beautiful! I was extremely impressed with the service we received from all of the people. Our guide for our Egypt day tour, Mariam, was extremely knowledgeable and pleasant. When the restaurant we had planned to eat at w ouldn't let us in, she took us to anohter restaurant where I had some of the best food I have ever eaten. There was anohter gentleman in Egypt who was extremely helpful as well. unfortunately I do not know his name. He brought us to the airport for our early morning flight to Aswan and handled checking us in when the airport was chaotic. He also picked us up from our flight from Luxor and in just a few minutes arranged a driver to take us to the bazaar. In Jordan, our driver Yasser was very friendly and knowledgeable.
Now I have written more than a few lines, but I want to give people the credit they are due. I also appreciate all of your help in making the arrangements and fixing my overbooking charge. I will definitely recommend right travel to my friends and family. Happy New Year! Jill
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Dec 18-31, 2008
Thanks for the follow-up. Our trip was great, with one notable exception. Egypt and Jordan were both fascinating as we expected and we were impressed by almost everyone that we dealt with there. Please feel free to forward our comments to these individuals and their Managers – they are professionals and deserve to be recognized and appreciated.
Hussam Yossif Abd-El Kader from Eden travel in Cairo was consistently helpful, friendly, informative and always punctual. He made sure that we were kept informed and promptly responded to any issues that we had. Right Travel should realize that Hussam is a great employee and a very good representative and brand ambassador for the company.
Hamdi, our first guide in Cairo was friendly, knowledgeable and professional.
Alia Tohamy, our second guide at Cairo was also friendly, knowledgeable and professional. She took the time to understand our priorities and what we wanted to see and do. We understand that she is just starting out in this profession and am sure that she will do well in her career.
Ahmed, our guide at Edfu, Kom Ombo and Aswan was very good. He went out of his way to make sure that we got to see and do what we wanted and gave us great recommendations about additional places to see.
We really enjoyed our experience with Mohammad Abo Rabeea, the driver/guide from Right Travel in Jordan. He was friendly, informative, hospitable and very professional. Right Travel and Jordan should be proud of having someone like him. It’s people like him that create a positive impression about the country and its people.
Lastly, I wanted to thank you for your help and assistance with everything. Your company has a very organized and professional approach and I would not hesitate to recommend anyone to you. We may also contact you later for a trip to Kenya.
Regards,
Dipankar
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Nov 20 - Dec 01, 2008
Hello Medhat,
My apologies for not providing you with feedback sooner as I was cleaning out my email box and must have missing your email earlier.
Our trip was absolutely fabulous and we had a great time in Egypt. The sights we saw were amazing and simply fascinating that most archeology was able to withstood the sands of time and the elements over the centuries.
The tour guides in Cairo and Luxor/Aswan were excellent and well informed about the area, sights and explanations of the ruins we saw. Mohammid who picked and dropped us off at the airports was also very friendly and accommodating.
Overall, we were very pleased with going to Egypt and are satisfied with using Right Travel. We will definitely recommend your company to our friends and family for future vacations.
Thank you very much for a memorizing vacation!
Regards,
Ted Moy and Mei-Chen Lu
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Nov 14-28, 2008
Hi Medhat,
Well how quickly time flies when you're having fun! We had a fabulous tour of Egypt, although must admit we were surprised to find that we were the only Americans on the tour for the first and last sections. On the Nile cruise section, we were joined by a lovely young couple from the Los Angeles Area. After the cruise they went on to Alexandria and Ron and I went on to Israel. Apparently not many Americans are traveling to this area at this time due to the economic situation.
We were met by smiling and welcoming guides in each city starting with Mohammad in Cairo airport. Each of the city guides was very knowledgeable and we especially enjoyed the time spent with Rada in Cairo, and Hend in Giza.
The transfer to Israel went very smoothly, and so did the return to Cairo. Israel has a tremendous amount to do and see. Three touring days is certainly not enough to see this remarkable country.
Medhat, again our thanks for making this a memorable vacation. We will refer our friends, after they view our hundreds of pictures!
Sincerely,
Eva Teilmann and Ronald Dworitz
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Nov 07-14, 2008
I just wanted to take this time to tell you about the wonderful trip we had in Egypt. As always, the service you provided was outstanding. Our accommodations were simply wonderful. Our rooms triple plex overlooking the Nile River. The walk in level had a dinner table, bathroom and a beautiful bureau, the second level was our living room with a balcony and the third level was the bedroom and a bathroom with a Jacuzzi. We couldn’t ask for better accommodations.
Our tour guide Hussein Ahmed was phenomenal. He has a genuine passion for his country and his work. The tours were very intense and he took us to each tour site and explained in depth the history of what we were looking at. He took his time and made sure we understood the history behind every statue, the writings on the walls, the sphinx and the pyramids. He stayed with us from the time of our arrival until our departure.
Our cruise was indescribable. At one point, the locks on the Nile River wouldn’t open. We stood on the outside upper deck of the ship and sang old spiritual hymns and the locks just opened up. This was a very memorable and touching moment, something we’ll never forget.
The staff on the cruise was very nice and accommodating. They made sure everyone was comfortable and happy. They even joined us as we partied on the cruise. One of the most joyous moments on the ship was the last night. Everyone dressed up in Egyptian attire and had a marvelous time.
This was one of many trips that your service provided. We are looking forward to our next adventure with Right Travel
Sincerely,
Sunnova Travel, LLC
Starr Hargraves
Patricia Fulton